Frozen Concoction Maker® FAQs

Frozen Concoction Maker FAQs

Bahamas

  • Check that the Ice Reservoir, Ice Reservoir Lid, and blending jar are properly installed and in the lock position.

Key West

  • Shaving paddle removal for the Key West Frozen Concoction Maker (DM1900 Series)

    1. Before starting the Cleaning & Maintenance process, the machine should be unplugged, sitting on a dry & clean surface, and the Ice Reservoir and Blending Jar should both be removed. 
    2. Press the button located behind the Ice Chute. If the button cannot be pressed, rotate the Shaving Paddle for a half turn and retry. 
    3. While pressing the button, rotate the Shaving Paddle counter-clockwise (to the left) by placing your fingers in the ridges of the Shaving Paddle to turn. This will expose the Ice Hopper and Shaving Blade.
    4. Important Note: If the button is not working properly, do not try to force the Shaving Paddle free. Make sure that you're pressing the button firmly and continuously when attempting to turn the Shaving Paddle. 
    5. When you want to re-assemble the Shaving Paddle later, simply replace it into the threaded insert and rotate clockwise. Only hand tighten it onto the machine. Follow the remaining steps in the Instruction Manual to dismantle the rest of the machine for cleaning and maintenance.

Fiji

  • With the Fiji, you can make the following drink varieties:

    • Margaritas
    • Daiquiris
    • Mudslides
    • Smoothies

    On page 6 of the instruction manual, there are some recipes of each drink variety that you may try out. Enjoy your frozen drink.

Tahiti

  • With the Tahiti, you can make the following drink varieties:

    • Margaritas
    • Mojitos
    • Daiquiris
    • Piña Coladas
    • Mudslides
    • Smoothies

    On page 6 of the instruction manual, there are some recipes of each drink variety that you may try out. Also, there are more delicious recipes on the Recipes page of this web site.

Explorer

  • Yes they are dishwasher safe. Useful hint: Before washing the blending jar assembly, please disassemble jar parts and wash separately.

  • The heavy-duty 18 volt Ni-Cd battery pack creates up to 60 drinks (20 pitchers) on a single charge.

  • Check if the Battery unit is fully charged and fully inserted into the unit. It may be your battery is out of charge.

    • Boat
    • Tailgating
    • Beach
    • Picnics and other outdoor events
    • Motor home

    Basically, you can use the Explorer™ Cordless Frozen Concoction Maker® anywhere!

All Models

  • Yes. Please checkout cool recipes on the margaritavillecargo web site under Tips & How To's.

  • Yes. To make other frozen drinks, first add the ingredients and blend manually. After ingredients are well blended then run the preprogrammed cycle as usual.
    For example - Making a smoothie

    • First manually blend the fruits in the blending jar.
    • When the fruits are done, run the preprogrammed cycle.
  • Yes. The programmed cycle will stop by hitting the power button.

  • Hold the shave toggle down until all the ice is shaved and goes through to the pitcher. You can then go ahead and empty the pitcher.
    * Do not put hands in the ice reservoir. Shaving blade is extremely sharp.

  • Some suggestions for improving the quality of your drinks:

    • If the drinks in your Margaritaville® Frozen Concoction Maker® seem to be too watery, simply add more shaved ice by holding the toggle switch in the "Shave Only" for the desired amount of shaved ice. Then, blend it by holding the switch in the "Blend Only" position.
    • Another option is to make sure that you are using the correct drink setting, 1, 2, or 3 drinks. That will adjust the amount of ice that shaved into the pitcher.
    • Important Note: The unit will produce a smaller amount of ice if the ice is too hard (right from the freezer) versus soft ice that has been sitting out for 10-20 minutes. For best results the ice should be allowed to sit for 10-20 minutes before placing into the hopper.
  • Follow the drink recipes included in "making frozen drinks" section of the instruction manual and make sure to not exceed the specified total volume.

  • If your blending jar is leaking, check the following:

    • Is the sealing ring over the blade?
    • Is the threaded bottom cap on tight enough?
    • Is the jar cracked?
    • Is the sealing ring missing?
    • Is the sealing ring cracked, broken or rotting?
    • Does the item being blended exceed jar capacity?